We are seeking a hands-on Software Engineer II to join Client's global customer service technology team. This is a full-stack engineering role focused on building scalable web applications, backend services, APIs, workflow systems, and automation platforms that improve agent productivity and customer experience. The ideal candidate will have strong full-stack development experience, a passion for building high-quality software, and an interest in AI-enabled applications and modern engineering practices.

• Job Title: Software Engineer II
• Location: Austin, TX (Hybrid)
• Contract Duration: End of the Year (Possible Extension)
• Rate Range: $45–55/hr on W2

Responsibilities:

• Develop and maintain frontend and backend components for customer service platforms.

• Build and enhance web applications, APIs, workflow systems, and automation solutions.

• Write clean, scalable, testable, and maintainable code.

• Participate in code reviews, Agile ceremonies, and collaborative engineering activities.

• Troubleshoot and resolve development and production issues with guidance from senior engineers.

• Collaborate with product managers, designers, and engineering teams to deliver high-quality features.

• Improve application performance, scalability, reliability, and maintainability.

• Support the development of AI-enabled features, automation workflows, and intelligent customer support solutions.

• Contribute to backend services, REST APIs, and user-facing web applications.

• Research, design, develop, test, and evaluate software systems and applications.

Required Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent practical experience.

• 2–4 years of full-stack software development experience.

• Experience developing enterprise web applications and backend services.

• Strong problem-solving, debugging, and analytical skills.

• Experience working in Agile development environments.

• Ability to collaborate effectively with cross-functional teams.

• Familiarity with AI-assisted development tools such as GitHub Copilot or ChatGPT.

Required Skills

Backend Development

• Java or similar backend programming language.

• REST API development and integration.

• SQL databases and data modeling fundamentals.

• Basic understanding of NoSQL databases.

Frontend Development

• JavaScript and/or TypeScript.

• React, Angular, or similar frontend frameworks.

• Responsive UI development and API integrations.

Development Tools & Practices

• Git version control.

• CI/CD pipelines.

• Software testing and debugging methodologies.

• Agile/Scrum development practices.

AI & Modern Engineering

• Familiarity with AI-assisted development tools.

• Understanding of AI/LLM-based applications, APIs, automation, and workflow integrations.

• Exposure to chat, summarization, prompt-based workflows, or AI-powered features.

Preferred Qualifications:

• Experience with Spring Boot or similar backend frameworks.

• Familiarity with Docker and cloud environments.

• Understanding of state management frameworks such as Redux.

• Exposure to monitoring and logging tools.

• Experience with workflow automation platforms.

• Experience integrating LLM-powered capabilities and AI services into applications.

• Knowledge of scalable distributed systems and modern application architectures.

Additional Information

• Hands-on Individual Contributor (IC) role.

• Approximately 70–80% coding and development work.

• Approximately 20–30% collaboration, code reviews, planning, and learning.

• Focus on delivering well-defined features with guidance from senior engineers.

• Opportunity to work on next-generation customer support platforms, automation solutions, and AI-driven experiences.

• Strong emphasis on continuous learning, modern development practices, and engineering excellence.

If you meet the required qualifications and are interested in this role, please apply today. 

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

Opportunity Awaits.
 

#LI-NC5