As our global brand grows its merchandising and CRM strategy, we're looking for a detail-oriented CRM Marketing Operations Manager to support the execution of high-impact campaigns. This role calls for a strong grasp of CRM best practices, campaign deployment workflows, and cross-functional collaboration to ensure smooth, accurate execution. The ideal candidate brings strong organizational skills, sharp problem-solving instincts, close attention to detail, and a proactive approach to juggling multiple projects at once. This role plays a key part in making sure marketing communications reach the right audience, at the right time, with the right message.

• 3+ month contract, intended renewal/extension
• $50/hr
• NYC - hybrid schedule

What You Will Do

CRM Deployment & Execution

• Own and execute end-to-end CRM campaign deployments, ensuring accuracy and efficiency
• Manage CRM deployment schedules, coordinating across teams to hit deadlines
• Compile and organize campaign inputs, including audience segmentation, store UUIDs, promotional details, and creative assets
• Execute and QA campaign components, including copy, creative assets, CTAs, audience bullseyes, and links
• Help prepare assets for weekly CRM deployments, including reviewing BLOC links and updating legal templates

Campaign & Asset Management

• Maintain central CRM program documents, including deployment calendars, campaign trackers, and approval decks
• Keep final creative assets updated for weekly leadership reports
• Support CRM media reviews and compliance checks to meet legal and brand standards
• Build and manage tracking links for CRM assets to monitor performance and engagement

Cross-Functional Collaboration & Optimization

• Support CRM data management, including performance reporting (pulling queries and populating dashboards/data tables)
• Partner with CRM teams to implement scalable solutions and best practices

Required Qualifications:

• 5+ years of experience in CRM campaign execution, email marketing, or marketing operations
• Working knowledge of G-Suite (Google Drive, Docs, Sheets, Calendar) and project tracking tools
• Experience with QA processes, CRM compliance, and audience segmentation best practices
• Strong organizational and project management skills, with the ability to track multiple deliverables at once
• Excellent verbal and written communication skills
• High attention to detail and the ability to problem-solve under tight deadlines
• Experience collaborating with designers, copywriters, and marketing teams on creative campaign execution
• Self-motivated and proactive, comfortable working independently
• Experience in tech marketing, e-commerce, or digital agency environments a plus
• A sense of humor and the ability to stay calm under pressure in a fast-paced environment
• Familiarity with paid social, web links, and media deployment a plus
• Proficiency in SQL, AMPscript, and dynamic scripting for CRM communications a plus

If you meet the required qualifications and are interested in this role, please apply today. 

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

Opportunity Awaits.

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