A growing financial services organization is seeking a Director of Loan Processing Operations to lead and optimize its processing and operations functions. This individual will oversee transaction workflows, manage a high-performing team, and drive process improvements that enhance efficiency, service levels, and overall execution.
The ideal candidate is a proven operations leader with experience managing loan processing teams, improving workflows, and partnering across multiple business functions in a fast-paced lending environment.
 

• Schedule: Hybrid
• Compensation: $155,000k-$185,000k base salary, with flexibility for the right candidate, plus bonus and comprehensive 

Responsibilities

• Lead, develop, and mentor a team of processing and operations professionals.
• Oversee loan pipelines to ensure transactions progress efficiently and meet critical deadlines.
• Establish and maintain operational procedures, service standards, and quality controls.
• Identify process improvement opportunities that increase scalability, productivity, and accuracy.
• Serve as an escalation point for complex transactions and operational challenges.
• Partner with underwriting, origination, servicing, compliance, accounting, and technology teams to improve workflow execution.
• Manage relationships with third-party vendors and service providers.
• Monitor performance metrics and provide reporting and operational insights to leadership.
• Support implementation of technology, automation, and workflow enhancements.

 
Qualifications

• Bachelor's degree preferred.
• 8+ years of lending, loan processing, mortgage operations, banking operations, or financial services experience.
• Prior experience leading operational or processing teams.
• Strong understanding of transaction management, loan documentation, and workflow oversight.
• Proven success implementing process improvements and driving operational efficiency.
• Excellent communication, leadership, and problem-solving skills.
• Experience with CRM, LOS, or workflow management systems.
  
  
  If you meet the required qualifications and are interested in this role, please apply today. 
  
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