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Customer Success Manager

POSTED 10/16/2026

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Job Description


Solomon Page is partnering with our client, a global entertainment and media company, to hire a Customer Success Manager, SMB Advertising for a 6+ month contract based in Hollywood, CA. This onsite role requires five days per week in the office. The Customer Success Manager will support a self-service advertising platform, managing a portfolio of small and mid-sized business clients while driving product adoption, retention, and account growth. This position collaborates closely with cross-functional teams to deliver strong client outcomes and operational excellence.
  • Location: Hollywood, CA | Onsite | 5 days/week
  • Duration: 6+ months w/ potential to convert to FTE
  • Pay Rate: $40/hour
  • Hours: 40 hours/week
Responsibilities:
  • Manage and grow a portfolio of SMB advertising accounts.
  • Lead client onboarding and support adoption of a self-service advertising platform.
  • Identify revenue growth opportunities and support advertising sales efforts.
  • Provide campaign performance recommendations, optimization guidance, and best practices.
  • Maintain account activity and pipeline documentation within Salesforce.
  • Troubleshoot campaign delivery, trafficking, and account-related issues in partnership with internal teams.
  • Collaborate with cross-functional stakeholders to support client success and operational execution.
  • Conduct proactive outreach through calls, emails, and meetings to drive engagement and retention.
Required Qualifications:
  • 2-5 years of experience in digital advertising, media sales, or account management.
  • Media industry experience required.
  • Bachelor’s degree in Marketing, Business, or a related field.
  • Experience using Salesforce CRM and advertising technology platforms.
  • Strong client relationship management and communication skills.
  • Understanding of digital advertising campaign lifecycle, reporting, delivery, and trafficking.
  • Ability to thrive in a fast-paced, collaborative environment.
Preferred Qualifications:
  • Experience within the connected TV (CTV) advertising space.
If you meet the required qualifications and are interested in this role, please apply today. 

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

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Job Snapshot

EMPLOYEE TYPE:
Contract

WORPLACE:
On-site

LOCATION:
Los Angeles, CA

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