Solomon Page is partnering with our client, a global entertainment and media company, to hire a Customer Success Manager, SMB Advertising for a 6+ month contract based in Hollywood, CA. This onsite role requires five days per week in the office. The Customer Success Manager will support a self-service advertising platform, managing a portfolio of small and mid-sized business clients while driving product adoption, retention, and account growth. This position collaborates closely with cross-functional teams to deliver strong client outcomes and operational excellence.
- Location: Hollywood, CA | Onsite | 5 days/week
- Duration: 6+ months w/ potential to convert to FTE
- Pay Rate: $40/hour
- Hours: 40 hours/week
Responsibilities:
- Manage and grow a portfolio of SMB advertising accounts.
- Lead client onboarding and support adoption of a self-service advertising platform.
- Identify revenue growth opportunities and support advertising sales efforts.
- Provide campaign performance recommendations, optimization guidance, and best practices.
- Maintain account activity and pipeline documentation within Salesforce.
- Troubleshoot campaign delivery, trafficking, and account-related issues in partnership with internal teams.
- Collaborate with cross-functional stakeholders to support client success and operational execution.
- Conduct proactive outreach through calls, emails, and meetings to drive engagement and retention.
Required Qualifications:
- 2-5 years of experience in digital advertising, media sales, or account management.
- Media industry experience required.
- Bachelor’s degree in Marketing, Business, or a related field.
- Experience using Salesforce CRM and advertising technology platforms.
- Strong client relationship management and communication skills.
- Understanding of digital advertising campaign lifecycle, reporting, delivery, and trafficking.
- Ability to thrive in a fast-paced, collaborative environment.
Preferred Qualifications:
- Experience within the connected TV (CTV) advertising space.
If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit:
solomonpage.com and connect with us on
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LinkedIn.
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