Our client is seeking an experienced Product Manager – E-commerce to support the digital shopping experience for its cruise line website. The team manages the customer journey from discovering and browsing cruise sailings to evaluating special offers, pricing, itineraries, and ship launches before booking. The Product Manager will translate business objectives and customer pain points into clear product priorities, requirements, and deliverables. This role requires close collaboration with Marketing, Revenue Management, Analytics, Legal, Finance, Design, Engineering, and Content teams to ensure a seamless, accurate, and engaging shopping experience. The ideal candidate is analytical, organized, and comfortable managing product backlogs, defining requirements, coordinating promotions, analyzing customer behavior, and driving decisions across cross-functional teams.

• Location: Celebration, FL (Hybrid – 2 Days Onsite Per Week)

• Contract Duration: 12 Months

• Rate Range: $50-$60/hr on W2

• Only W2 Candidates, NO C2C

Responsibilities:

• Support the product roadmap, backlog, and prioritization for e-commerce shopping experiences, including cruise listings and special offers.

• Align product priorities with business objectives and customer needs.

• Gather requirements and translate business needs into clear user stories, acceptance criteria, and process flows.

• Coordinate with Engineering, Content, Quality Assurance (QA), Design, Marketing, Revenue Management, Analytics, Legal, Finance, and Operations teams.

• Facilitate stakeholder discussions, resolve conflicts, negotiate priorities, and align teams on scope and timelines.

• Manage special offers and promotions end to end, including intake, business rules, content development, legal review, launch, and expiration.

• Support itinerary and ship launches by coordinating content readiness, pricing, and release timelines across teams and systems.

• Partner with stakeholders to maintain accurate, consistent, and reusable digital content.

• Coordinate localization and translation requirements, including international and French-language experiences.

• Track content readiness and launch dependencies across multiple languages.

• Analyze booking, website traffic, and customer behavior data to measure results, test ideas, and inform product recommendations.

• Manage product work in Jira throughout the software development lifecycle, including defects, releases, and testing.

• Communicate product status, risks, decisions, and timelines clearly to stakeholders and leadership.

Required Qualifications

• 3+ years of experience in product management, business analysis, content management, or a related digital role.

• Demonstrated ability to translate business and customer needs into written requirements, user stories, and product documentation.

• Experience collaborating across product, engineering, design, marketing, and business teams.

• Strong stakeholder management and influencing skills.

• Ability to facilitate discussions, negotiate priorities, and drive decisions.

• Experience analyzing data and communicating insights from analytics platforms, dashboards, or performance reports.

• Familiarity with content management systems (CMS), publishing workflows, or digital content operations.

• Strong written and verbal communication skills for technical and non-technical audiences.

• Excellent organizational skills and attention to detail.

• Ability to manage multiple workstreams in a fast-paced environment.

• Bachelor's degree in a related field or equivalent experience in Product Management, Digital Experience, Business, Communications, or a related discipline.

Required Skills

• E-commerce Product Management

• Digital Shopping Experience

• Product Roadmap and Backlog Management

• Requirements Gathering

• User Stories and Acceptance Criteria

• Stakeholder Management

• Cross-Functional Collaboration

• Jira

• Content Management and Publishing Workflows

• Data Analysis and Customer Behavior Insights

• Promotions and Special Offers Management

• Product Launch Coordination

• Localization and Translation Coordination

• Defect and Release Management

• Written and Verbal Communication

Technical Skills

• Product Management Tools: Jira, backlog management, defect tracking, release coordination

• Content Management: CMS platforms, digital publishing workflows, content accuracy and reuse

• Analytics: Website traffic, booking performance, customer behavior, dashboards, and performance reporting

• Product Documentation: User stories, acceptance criteria, process flows, and business requirements

• Testing: Acceptance testing, defect management, and release readiness

• Localization: Multilingual content coordination and translation workflows

Preferred Qualifications

• Experience in e-commerce, travel, hospitality, entertainment, or other customer-facing digital businesses.

• Experience supporting online shopping, pricing, promotions, special offers, or booking experiences.

• Experience with CMS platforms such as:

  • Adobe Experience Manager (AEM)

  • RWS Tridion

  • Sitecore

  • Contentful

  • Similar content management platforms

• Experience with behavioral analytics tools such as Adobe Analytics or Google Analytics.

• Familiarity with A/B testing platforms and experimentation practices.

• Experience supporting localization and translation workflows for multilingual digital experiences.

• Knowledge of Agile product development practices, including sprint planning, backlog refinement, retrospectives, and acceptance testing.

• Experience using Jira in an Agile development environment.

• Exposure to AI-assisted tools that improve content development, analysis, or team productivity.

If you meet the required qualifications and are interested in this role, please apply today. 

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

Opportunity Awaits.