Our client, a growing global media organization, is seeking a Senior Manager, HR Operations to oversee HR systems, employee lifecycle processes, and workplace operations. Reporting directly to the CFO, this person will partner with Finance, IT, and department leaders to build clear processes, improve systems, and support employees across a global workforce. This role combines hands-on HR operations with office management for an employee population of about 80 employees, and project leadership. The ideal candidate is resourceful, technically capable, and comfortable taking ownership in an evolving environment.

• Location: New York, NY

• Schedule: Monday through Thursday onsite; Friday remote

• Base Salary: $130,000 to $145,000 annually

• Employment Type: Full time

Responsibilities:

HR Operations and Employee Experience

• Own onboarding and offboarding for onsite and remote employees, ensuring a consistent, organized, and well-documented experience.

• Manage HR systems, including Rippling, ChartHop, and Greenhouse, maintaining accurate employee data and improving system functionality.

• Build and document HR processes and standard operating procedures that support continued growth.

• Identify opportunities to automate manual tasks and make HR processes easier for employees and managers.

• Maintain employee records, employee handbooks, and policy documentation in accordance with applicable requirements and company practices.

• Oversee PTO administration, including approval workflows, tracking, and reporting.

• Produce reporting on headcount, turnover, and other key HR metrics.

• Support performance reviews, compensation planning, promotions, talent management, and organizational changes.

• Serve as a resource for employee and manager questions about HR systems, policies, and processes.

Systems and Department Collaboration

• Partner with Finance to align employee data, reporting structures, and naming conventions across HR platforms and the Finance ERP system.

• Coordinate with IT on equipment provisioning, device inventory, system access, and equipment returns during onboarding and offboarding.

• Configure and improve workflows within HR systems to support performance reviews, employee feedback surveys, and other people initiatives.

• Work with internal stakeholders and external service providers to resolve operational issues and improve coordination across teams.

Workplace Operations and Project Management

• Lead the planning and execution of an NYC office relocation, including timelines, budgets, vendor coordination, furniture and equipment logistics, and employee communications.

• Partner with Finance, IT, building management, and external vendors to keep the move on schedule and within budget while minimizing business disruption.

• Anticipate risks, resolve issues, and keep stakeholders informed throughout the project.

• Oversee daily office operations, including supplies, equipment, vendor relationships, and workplace needs.

• Coordinate with building facilities teams on maintenance, repairs, security, and general office upkeep.

• Support company events, all-hands meetings, and employee recognition programs as needed.

Required Qualifications:

• At least five years of experience in HR operations, people operations, or a related field, ideally with office management or facilities exposure.

• Experience building and improving HR processes in a growing or evolving organization.

• Hands-on experience with HR technology, including system configuration, troubleshooting, reporting, and workflow automation. Rippling, ChartHop, and Greenhouse experience is strongly preferred.

• Strong knowledge of onboarding, offboarding, personnel records, PTO administration, and policy documentation.

• Strong project management skills, including managing timelines, tracking budgets, coordinating vendors, and driving projects through completion.

• Experience managing an office relocation, systems implementation, or another project involving significant logistical complexity is a strong plus.

• Strong technical skills, including proficiency in Google Workspace, spreadsheets, and Slack.

• Clear communication skills and the ability to work effectively with employees, senior leaders, and external partners.

• Sound judgment, discretion, and a commitment to maintaining confidentiality.

• A proactive, organized approach with the ability to work independently, adapt to changing priorities, and bring practical solutions.

• Bachelor’s degree preferred, or equivalent professional experience.

If you meet the required qualifications and are interested in this role, please apply today. 

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